In this episode of the membership site series, my good friend James Schramko from SuperfastBusiness.com and I talk about How To Support Your Online Membership.
Episode highlights:
02:28 – Staff pay and exclusivity 06:24 – Indicators of good work 09:58 – The payoff of fair pay 13:42 – Where to get great VAs 16:06 – Quality support counts 17:08 – A surprising source of sales 22:43 – The importance of documentation 26:56 – Quick summary
