Cookie Policy
Last Updated 25 May 2018


1. Definitions

1.1. When we talk about 'us', we mean the entity detailed in the Schedule, we are the operator of www.kleq.com and any subdomain ('website'). When we talk about 'you', we mean you as a participant or user of this website or services of this website.

2. What are cookies and how do they benefit you

2.1. Cookies are used by nearly all websites and are small text files that are placed on your computer, tablet or phone when you visit the website. Most browsers are set to automatically accept cookies onto your device. Some cookies are session cookies and only last on your device for the duration of your visit to the website. Some cookies are persistent and remain in place to allow the website to remember you when you return (for example, to remember your user name the next time you visit).

2.2. Our cookie policy sets out the types of cookies we use, why we use them, which ones you can limit and how to do so if you desire.

3. Brief overview

3.1. We use cookies on our website to:
• Make our website work as you would expect.
• Save you having to log in and re-enter information each time you visit.
• Remember your settings during and between visits.
• Improve the speed and/or security of our website.
• Continuously improve our website for you.
• Make our marketing more effective which ultimately lets us offer the service we provide at the price we do.

3.2. We do not use cookies to:
• Collect any personally identifiable information about you (unless we have your express permission). Note however, if we have your personal information stored, this may be linked to the information the cookies collect but only in accordance with our privacy policy. For example, we need to know if you have an account and link this to your IP address for login purposes.
• Collect any sensitive information about you (unless we have your express permission).
• Pass personally identifiable information about you to a third party.

4. Specifics about the cookies we use

4.1. We use our own cookies on our site. These are both essential (for example for security and to authenticate users) and functional (for example to determine if you are logged in and to remember information we have previously asked you). These cookies are fundamental to the operation of our website and it will not operate without them. If you do not consent to these cookies unfortunately you will not be able to use our website.

4.2. We also use third party cookies to allow functions on our website to work. For example, for you to view a YouTube video on our website, the YouTube cookie needs to be in use. We use the following cookies for this purpose:
• Google
• Infusionsoft
• YouTube
• Facebook
• Zendesk
You can disable these cookies (see information below) however doing so will likely disable the functions provided by the third party cookies.

4.3. We use cookies such as Google Analytics (sometimes called tracking pixels) to compile information about users of our website. The information collected by these cookies includes such things as:
• How many people visit our website.
• What platform their device is running eg Chrome
• What technology they are using eg Mac or Windows
• What website they came from and where they go to
• What they look at on our website and how long they stay.

This information is used by us to continuously improve our website and to determine where we spend money on development for example. You can disable these cookies using the information below.

4.4. We use remarking pixels from Facebook and Google to aid in customised, targeted follow up advertising. These sites have their own privacy policies. You may notice sometimes, after you visit a website, you see an increased number of adverts for that website. This is the remarketing cookies. Advertisers, including us, place these cookies to make special offers or repeat advertising to encourage you to return to a website. We cannot personally identify you from these cookies as the process is anonymised. You can disable these cookies using the information below.

4.5. We also use cookies specifically for advertising. We only work with advertising partners who work to accepted privacy standards. You can opt-out of almost all advertising cookies however it is worth noting that opting out of advertising cookies doesn't mean you will no longer see advertising across websites you browse, it just means the advertising will not be personally tailored to you.

5. Managing cookies

5.1. To find out how to opt out of tailored advertising please check the options available here - http://www.networkadvertising.org/choices/. Note that opting out of tailored advertising may itself require a persistent cookie to be placed on your device and if you regularly clear your cookies you will need to repeat your tailored advertising choices each time you clear your cookies.

5.2. Most browsers allow you to refuse to accept cookies. For example, in Internet Explorer you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced".

5.3. Blocking all cookies will have a negative impact upon the usability of many websites. If you choose to block all cookies, you will not be able to use all the features on our website.

5.4. Similarly, most browsers will let you delete cookies already stored on your computer. Again, deleting cookies will have a negative impact on the usability of many websites including our website.

5.5. Clearing cookies from your browser will mean you will need to re-enter your information (such as log-in details and preferences) next time you visit our website.

5.6. Some useful information to help you manage cookies on your devices can be found at www.allaboutcookies.org.

5.7. Some cookies on websites can be malicious (for example spyware). Security for your devices such as anti-spyware may be useful to automatically delete invasive cookies.

6. Contact Us

6.1. Please let us know if you have any questions or feedback about our cookie usage. Use the contact details listed in the below schedule.

7. Changes to this Privacy Notice

7.1. We will notify you of any changes by posting the new policy on this page. This cookie policy was last updated on (Insert date).

Schedule
Where used in this privacy policy, we and us means: NetblooMedia Ltd, RM 3, 10/F Sue Xiu Building, 160 Lockhart Road, Wanchai, Hong Kong

Our contact details If you have questions or require more information, please contact us via email at [email protected]

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